Privacy Policy for Spring Side Academy – Parents Portal App

Effective Date: 15 May 2025

Spring Side Academy (“we,” “our,” or “us”) is committed to protecting the privacy of users (“you,” “your”) of our mobile application, Spring Side Academy – Parents Portal (the “App”).

This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

a. Personal Information

• Student name
• Parent/guardian name
• Contact details (email, phone)
• Student academic records and attendance
• Messages between parents and teachers

We only collect personal information that is necessary for academic communication and school administration.

b. Device Information

• Device type
• Operating system
• App version

This is used only for performance and troubleshooting purposes.

2. How We Use Your Information

We use the collected information to:

• Enable communication between parents and school staff
• Provide updates on student attendance, performance, and announcements
• Support school-related administrative tasks
• Improve app functionality and user experience

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share data with:

• School administrators and teachers
• Service providers that assist in app operation (e.g., cloud storage)
• Legal authorities if required by law

4. Data Security

We implement appropriate technical and administrative measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Access controls
• Regular security reviews

5. Children’s Privacy

The app is intended for parents/guardians, not for direct use by children under 13. We do not knowingly collect personal data directly from children.

6. Your Rights and Choices

You have the right to:

• Access or correct your data
• Request deletion of your personal data
• Withdraw consent where applicable

To make a request, please contact us at:
📧 amole52b7@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and, where appropriate, notified to you.

8. Contact Us

If you have any questions or concerns about this policy, contact us at:

📧 Email: amole52b7@gmail.com
📍 Address: Kumasi
📞 Phone: +233202202020